Trezor® Wallet Login — Quick overview

The Trezor® hardware wallet stores your cryptocurrency keys offline for maximum security. This guide covers the full Trezor® Wallet login experience — from the initial setup at trezor.io/start to using the Trezor® Suite app and Trezor® Bridge for browser connectivity. You'll find step-by-step troubleshooting for common errors like "Unable to login Trezor®", "Error connecting", 2FA reset tips, and account recovery best practices.

How to login to your Trezor® Wallet

Visit trezor.io/start and follow the prompts to download Trezor® Suite or use the web wallet as guided.
Install Trezor® Bridge if your browser requires it — the installer is available from official pages linked at trezor.io/start.
Connect your Trezor® hardware wallet to the computer via USB, unlock with your PIN on the device, and confirm actions on the device screen.
Open Trezor® Suite (or supported web UI) — you'll be prompted to authenticate transactions directly on the device. There is no web password for keys stored on-device.

Tip: Always download Suite and Bridge from official sources to avoid phishing sites.

Troubleshooting Trezor® login issues

Common problems and quick fixes:

Device not detected: Reconnect USB, try a different cable/port, and ensure Trezor® Bridge is installed.
Trezor® Suite app not working: Update Suite to the latest version, clear cache, or reinstall. Check OS permissions for USB access.
Can't verify Trezor® Wallet: Check the device firmware and confirm the device screen shows the same wallet fingerprint as Suite.
Error connecting Trezor® Account: Temporarily disable other wallet extensions or browser flags that block USB.

Account recovery & 2FA

If your Trezor® is lost or damaged, recovery is performed using your recovery seed (24-word mnemonic). Follow the official recovery flow in Trezor® Suite — never share your seed. Trezor® itself does not host 2FA but some integrated services may. If you require a Trezor® 2fa reset for an external service, follow that service's support and revoke keys, not the recovery seed.

When to contact support

For persistent problems like firmware failures, or if you suspect a compromised device, reach out to the official Trezor® Help Center. Provide error messages, steps you've taken, and avoid sharing sensitive information like your PIN or recovery phrase.

Frequently Asked Questions

1. Where do I download Trezor® Suite and Trezor® Bridge?: Use trezor.io/start and follow the verified links to download Suite and Bridge for your OS.
2. My Trezor® won't connect — what now?: Try another USB cable/port, install Bridge, update firmware, and restart Suite. If still failing, consult the Help Center.
3. I forgot my PIN. Can I recover access?: If you forget your PIN, use your 24-word recovery seed on a new device or in Suite recovery mode — PIN is not recoverable by support.
4. Is Trezor® Suite safe to use on public Wi-Fi?: It's safer to use trusted private networks. Public Wi-Fi can increase phishing risk. Always verify Suite signatures and official domains.
5. How do I verify my Trezor® device authenticity?: Follow the device initialization guide on trezor.io/start and confirm the device fingerprint in Suite matches the hardware screen.
6. What if the Trezor® Suite app is not working after an update?: Rollback (if supported), reinstall, or check release notes. Back up your recovery seed before major changes.